FAQs

FAQ Page Draft for SignPost3D

Frequently Asked Questions

1. How long does it take to make and ship my order?
We aim to produce and ship all orders within 1 to 3 business days. Delivery times depend on your location and chosen shipping method.

2. Do you offer international shipping?
Yes! We ship worldwide using Royal Mail, with both standard and express shipping options available.

3. Can I see a digital proof before my custom order is made?
No, we go straight to production once an order is placed. This helps us maintain fast turnaround times.

4. What materials do you use?
We use high-quality wood and acrylic to create durable, beautifully crafted products.

5. Do you offer refunds or returns?

• Custom Orders: Non-refundable and cannot be returned.
• Non-Custom Orders: Can be returned for a refund if unused and in original condition.

6. Do you offer bulk discounts?
Yes! We offer discounts for large orders, including wholesale and corporate clients. Contact us for pricing.

7. What payment methods do you accept?
We accept credit/debit cards, PayPal, Apple Pay, Google Pay, and Klarna for flexible payments.

8. Can I request a fully custom design?
Yes! We can create custom designs for gifts, home décor, signage, and more. Just send us your request!

9. Do you have a loyalty program or referral discounts?
Yes! We offer loyalty rewards and special promotions for repeat customers.

10. How can I contact you?
You can reach us through our Contact Us page or email us at [signpost3d@gmail.com].